Buying Guide
Understanding Your HVAC Warranty: What's Covered and What's Not
6 min read••
HVAC warranties are often misunderstood. Know what's covered, what can void your warranty, and what to expect when making a claim.
You bought expensive HVAC equipment with a warranty. But do you know what it actually covers?
Types of HVAC Warranties
Parts Warranty Covers defective parts for a specified period, typically: - Standard: 5 years - Extended: 10 years (often requires registration)
**What's covered:** Manufacturer-defective components **What's not:** Labor to install the part, refrigerant, consumables
Labor Warranty Some contractors offer labor warranties on their installation, typically 1-2 years. This covers the work, not the parts.
Extended Warranties Additional coverage you can purchase. These vary widely in what they cover and their terms.
What's Typically NOT Covered
- Labor (unless specifically included)
- Refrigerant
- Damage from lack of maintenance
- Damage from improper installation
- Normal wear and tear
- Damage from external events (power surges, floods)
- Improper use
- Modifications by non-authorized technicians
What Voids a Warranty
Lack of Maintenance Most warranties require proof of annual maintenance. If you can't document maintenance, a claim may be denied.
Improper Installation If the equipment wasn't installed according to manufacturer specifications, the warranty may not apply.
Unlicensed Work Repairs by unlicensed contractors can void warranties.
Failure to Register Some extended warranties require product registration within 60-90 days of installation.
Making a Claim
If something fails: 1. Document the problem 2. Contact a licensed contractor 3. Have them diagnose the issue 4. The contractor files a warranty claim with the manufacturer 5. If approved, the part is provided; you pay labor (usually)